Why Competency Models Used for Talent Risk Management Are the Emperor’s New Clothes

Posted by Steve Trautman on Nov 11, 2016 1:22:30 PM

Yesterday, during the i4cp webinar on Managing Talent Risk, I commented that it is time for competency models to be replaced with more targeted talent risk data that directly drives business (think: money, time, and quality).  I have had several questions about my position on this subject so I am rerunning this blog post in case it is helpful.  I would love your comments on the topic.

Here’s a quick business story illustrating just why HR competency models are inadequate when used to manage talent and guide change within a job role:  

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Topics: Outsourcing, Best Practices, Skill Development Plan (SDP), Common KT Misconceptions, Free Resources & Tools, Talent Risk Management, knowledge transfer blog, knowledge transfer, knowledge transfer planning, managing talent risk

Talent Risks CAN be Measurably Assessed and Managed – a Practical List

Posted by Steve Trautman on Jul 1, 2014 8:31:21 AM

A common misconception I often find myself debunking is that risks related to “the people part” of business are somehow less quantifiable and manageable than other types of business risks. As we have begun to further shape and prove that a business’s talent risks can be methodically assessed, prioritized, and managed, we still worry about common business language around this topic sounding too fluffy. In this post, I’ve made a clear, comprehensive list of the types of talent risks that we can pinpoint with today’s knowledge transfer tool set.

Every one of the risks noted below can be

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Topics: Offshoring, Knowledge Silo Matrix (KSM), Outsourcing, Reorganizations & Mergers, Skilled Worker Shortage, Onboarding, Aging Workers

New Case Study Available

Posted by Sonjag on Jun 26, 2014 3:27:55 AM

"The proof is in the pudding," they say, and that is why I love case studies. They are a fantastic way to get a flavor of how actual knowledge transfer challenges get solved in the trenches at our client sites all over the world.

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Topics: Offshoring, Outsourcing, Best Practices, Consistency in a Workforce

Managing Talent Risk – 3 Common Misconceptions

Posted by Steve Trautman on May 23, 2014 5:00:00 AM

If you follow this blog, you’re going to see more content on the topic of managing talent risk as my team and I prep for my next book. So far, I’ve found that Deloitte has been the most vocal on the subject. The authors of their white paper on the topic make the case for a Risk Intelligent Enterprise ™. We’re in firm agreement that the intersection of Talent Management and Risk Management is long overdue. Deloitte would like to see an open dialog between the two groups that encompasses succession planning, rewards, ethics, compliance, health and safety, business and talent continuity, and culture. The gap I find in their thinking is

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Topics: Outsourcing, Workforce Risk Management, Change Management, Best Practices, Skilled Worker Shortage

Provide a Clear Cost-Benefit Analysis in Your Knowledge Transfer Strategy [KT Strategy Series, 7 of 9]

Posted by Steve Trautman on Mar 19, 2013 12:12:38 PM

Your knowledge transfer strategy should include a clear cost-benefit analysis for the change you want to make from your organization’s knowledge transfer status quo to a program that meets your defined expectations. The first step is to consider the costs of a change. Be sure to include the time your experts will spend transferring knowledge to their peers. This can be as little as a few hours per week but we’ve found that ignoring this reality causes problems when it is time to execute the strategy. There is also going to be some overhead for setting up the system, potentially using internal or external help. Then think about benefits. The cleanest way I have found to get at the benefits is to assess opportunities and threats to your business and then derive potential returns from there. The main goal of knowledge transfer is to manage talent and knowledge risks, including risks of failing in your current business or failing to take full advantage of growth opportunities. Your cost/benefit analysis should be informed by a thorough understanding of the impacts those risks could have on your business.

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Topics: Outsourcing, Workforce Risk Management, Knowledge Transfer Strategy, Innovation in a Workforce, Change Management, Generational Gaps/Differences, Skilled Worker Shortage, Onboarding, Aging Workers

Who Pays for Your Knowledge Transfer Strategy? [KT Strategy Series, Sidebar D]

Posted by Steve Trautman on Mar 8, 2013 8:21:07 AM

As with any business initiative, the executive sponsor of a knowledge transfer strategy needs to find funds for knowledge transfer. Funding includes not only paying to put the program in place and any outside support and tools, but also for things like making expert employees available to teach their peers and transfer their critical knowledge. So who should pay for knowledge transfer becomes an important strategic question.

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Topics: Outsourcing, Workforce Risk Management, Knowledge Transfer Planning, Knowledge Transfer Strategy, Best Practices

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Steve Trautman is corporate America’s leading knowledge transfer expert. With two decades of application inside blue chips and Fortune 1000s, his pioneering work in the field of knowledge transfer and related risk management tools are now the nationally-recognized gold standard. He is known for a high energy style that combines humor, street smarts, and board room wisdom.

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