Our last blog post focused on reducing executive talent risk by modeling how to methodically transfer the “soft skills” necessary for a new job role. When coming to a new organization, executives also face similar challenges with getting their technical and operational skill sets up to speed. Take for example business planning and budget setting. I was with a client yesterday who is starting his next fiscal year budget six months in advance. Basically, they had barely finished getting the last one done, and they’re already moving on to the next. Much like the election cycle,
In a previous blog, we talked about how we can use knowledge transfer to mitigate talent risk by creating an ecosystem of experts who can provide backup for a departing executive. I mentioned that one of our clients was preparing to replace a retiring executive. They had identified his
I’ve been meeting with a lot of executives lately dealing with top leadership transitions. In the next few blogs, I’m going to talk about how knowledge transfer can help executives manage talent risk at the highest level. We’ll start off with the need for developing a strong team approach or “ecosystem” that mitigates the risk to the enterprise when an executive moves on.
For example, I was recently approached by the head of HR for a multinational corporation that specializes in the manufacture of imaging and optical solutions.
We’ve detailed how to use Emergency Knowledge Transfer (EKT) to mitigate talent risks in previous posts. My knowledge transfer team recently helped a client facing the challenge of the unexpected resignation of a business-critical expert, and the story of how the EKT process unfolded is a lesson in management’s ability to achieve quick, clear, and measurable reduction of the risk of critical knowledge loss.
Our client, a global provider of automation and information solutions, had learned that one of their key employees was giving his 30-day notice.
"The proof is in the pudding," they say, and that is why I love case studies. They are a fantastic way to get a flavor of how actual knowledge transfer challenges get solved in the trenches at our client sites all over the world.
Last week’s post to this blog introduced the topic of managing talent risk and busted three common misconceptions around that. Let’s take on another.
As business leaders, you manage many risks systematically and with great rigor. You manage risk of litigation with contracts and insurance, risk to operations with multiple suppliers and maintenance protocols, risk to health and safety by having protective gear and environmental sensors, risk to finance by maintaining cash reserves and lines of credit, etc. Yet with all that you do in risk management elsewhere in your business, you likely do not have a rigorous way to assess and methodically mitigate talent risk in your workforce.