Getting Aligned – The Key to Prioritizing and Reducing Talent Risk

Posted by Steve Trautman on Mar 23, 2016 12:48:46 PM

When assessing and managing talent risk and preparing for knowledge transfer, we work to uncover data like who’s the expert, how many employees do we have that are capable of that work, how many employees do we have that are learning that work, and whether it’s at risk. If it’s at risk, is it a high priority? The Knowledge Silo Matrix (KSM), Step One in our 3-Step Process, gives leaders a place to represent the data so that they can show it to their peers, to their employees, to their bosses.

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Topics: Knowledge Silo Matrix (KSM), Workforce Risk Management, Skill Development Plan (SDP), Skilled Worker Shortage, Talent Risk Management, 3-Step Knowledge Transfer, knowledge transfer

Beyond Job Shadowing - A Better Way to Replicate Your Top Talent

Posted by Bridget Jennings on Feb 26, 2016 5:06:24 PM

We at the Steve Trautman Company have long asserted that while traditional job shadowing has been a common practice for transferring skills from the knowledgeable employee to a new hire, there are inherent flaws with relying on this method to replicate your top talent:

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Topics: Workforce Risk Management, Skilled Worker Shortage, Talent Risk Management, 3-Step Knowledge Transfer, knowledge transfer blog

Managing Talent Risks When Executives Transition – Using Knowledge Transfer with Technical/Operational Skills

Posted by Steve Trautman on Dec 2, 2015 11:08:00 AM

Our last blog post focused on reducing executive talent risk by modeling how to methodically transfer the “soft skills” necessary for a new job role. When coming to a new organization, executives also face similar challenges with getting their technical and operational skill sets up to speed. Take for example business planning and budget setting. I was with a client yesterday who is starting his next fiscal year budget six months in advance. Basically, they had barely finished getting the last one done, and they’re already moving on to the next. Much like the election cycle,

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Topics: Workforce Risk Management, Consistency in a Workforce, 20 Test Questions

Can Knowledge Transfer Programs Succeed with Employees Who Bill Hourly? – A Quick Q&A

Posted by Steve Trautman on Sep 26, 2014 6:45:17 AM

A structured knowledge transfer program intentionally moves critical knowledge and skills from employee to employee on the job. One marker of a good knowledge transfer program is versatility—the process should work in all types of business environments. For example, my knowledge transfer consulting firm was recently asked this question by a potential client:

Hi Steve,

How might your 3-step knowledge transfer process work with a firm that runs on billable hours to their clients? Making time to train people and/or transfer knowledge is a challenge.

Thanks,

J---

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Topics: Peer Mentoring, Workforce Risk Management, Knowledge Transfer Planning, Knowledge Transfer Strategy, Common KT Misconceptions

Are Our People Really Our Most Important Asset? - Managing Talent Risk, Part 2

Posted by Steve Trautman on Jun 3, 2014 2:58:43 AM

Last week’s post to this blog introduced the topic of managing talent risk and busted three common misconceptions around that. Let’s take on another.

As business leaders, you manage many risks systematically and with great rigor. You manage risk of litigation with contracts and insurance, risk to operations with multiple suppliers and maintenance protocols, risk to health and safety by having protective gear and environmental sensors, risk to finance by maintaining cash reserves and lines of credit, etc. Yet with all that you do in risk management elsewhere in your business, you likely do not have a rigorous way to assess and methodically mitigate talent risk in your workforce.

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Topics: Workforce Risk Management, Knowledge Transfer Planning, Change Management, Consistency in a Workforce, Skilled Worker Shortage

Managing Talent Risk – 3 Common Misconceptions

Posted by Steve Trautman on May 23, 2014 5:00:00 AM

If you follow this blog, you’re going to see more content on the topic of managing talent risk as my team and I prep for my next book. So far, I’ve found that Deloitte has been the most vocal on the subject. The authors of their white paper on the topic make the case for a Risk Intelligent Enterprise ™. We’re in firm agreement that the intersection of Talent Management and Risk Management is long overdue. Deloitte would like to see an open dialog between the two groups that encompasses succession planning, rewards, ethics, compliance, health and safety, business and talent continuity, and culture. The gap I find in their thinking is

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Topics: Outsourcing, Workforce Risk Management, Change Management, Best Practices, Skilled Worker Shortage

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Steve Trautman is corporate America’s leading knowledge transfer expert. With two decades of application inside blue chips and Fortune 1000s, his pioneering work in the field of knowledge transfer and related risk management tools are now the nationally-recognized gold standard. He is known for a high energy style that combines humor, street smarts, and board room wisdom.

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