What To Do When Critical Expertise is Departing

Every organization has people with unique knowledge. These are the people who know the “secret sauce” of the business. And—when one of them suddenly announces their departure from your business—you … Read More
By Steve Trautman Jan 03, 2024

5 Years In 30 Days: Highly Technical Emergency Knowledge Transfer

A while back, one of our clients, a global provider of automation and information solutions, learned that one of their key employees was giving his 30-day notice. This employee – I’ll c … Read More
By Steve Trautman Dec 27, 2023

Emergency Knowledge Transfer (EKT) in Action: Avoiding a Common Pitfall

I am a knowledge transfer consultant for The Steve Trautman Co. (STC) and I’ve been with the team for years. Steve asked me to write this guest blog post on a common trap that knowledge transfer clients c … Read More
By Sonja Gustafson Dec 13, 2023

Retiring Workers Can and Will Take It with Them

Today’s aging workforce puts businesses at risk when employees retire (or leave for any reason) and their unique knowledge is lost from a company. How is a business to go about retaining that aging worker … Read More
By Steve Trautman Oct 05, 2023
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