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By Steve Trautman October 17, 2018

5 Years In 30 Days

Capturing & Transferring the Expertise of a Chief Software Architect

A while back, one of our clients, a global provider of automation and information solutions, learned that one of their key employees was giving his 30-day notice. This employee – I’ll call him Luis – was a...

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By Steve Trautman June 28, 2018
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Topics: Knowledge Silo Matrix (KSM), Knowledge Transfer Planning, Emergency Knowledge Transfer (EKT), Consistency in a Workforce, Skill Development Plan (SDP), 20 Test Questions

By Steve Trautman June 28, 2018

Emergency Knowledge Transfer (EKT) in Action: Avoiding a Common Pitfall

I am a knowledge transfer consultant for The Steve Trautman Co. (STC) and I’ve been with the team for years. Steve asked me to write this guest blog post on a common trap that knowledge transfer clients can...

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By Sonja Gustafson July 19, 2013
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Topics: Emergency Knowledge Transfer (EKT), Best Practices, Aging Workers

By Sonja Gustafson July 19, 2013

What To Do When Critical Expertise is Departing

8 Steps for Emergency Knowledge Transfer

Every organization has people with unique knowledge. These are the people who know the “secret sauce” of the business. And—when one of them suddenly announces their departure from your business—you need to...

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By Steve Trautman July 8, 2013
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Topics: Peer Mentoring, Emergency Knowledge Transfer (EKT), Best Practices, Aging Workers

By Steve Trautman July 8, 2013

Retiring Workers Can and Will Take It with Them

5 Points Toward an Action Plan

Today’s aging workforce puts businesses at risk when employees retire (or leave for any reason) and their unique knowledge is lost from a company. How is a business to go about retaining that aging worker's...

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By Steve Trautman January 18, 2012
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Topics: Peer Mentoring, Workforce Risk Management, Emergency Knowledge Transfer (EKT), Generational Gaps/Differences, Aging Workers

By Steve Trautman January 18, 2012
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